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Privacy Policy

Last updated: March 29, 2026

1. Introduction

Clarifi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and related services.

By installing or using Clarifi, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Data from Shopify

When you install Clarifi, we access the following data through Shopify's API with your authorization:

  • Order data: Order details, line items, discounts, taxes, shipping costs, and fulfillment status
  • Product data: Product names, variants, prices, and cost of goods (COGS)
  • Store data: Store name, currency, timezone, and Shopify plan information
  • Financial data: Transaction fees, payment gateway fees, and shipping costs

2.2 Account Information

We collect information you provide when setting up your account, including:

  • Email address (from your Shopify account)
  • Store name and URL
  • Notification preferences

2.3 Usage Data

We automatically collect certain information about how you use Clarifi, including:

  • Features accessed and actions taken
  • Time and date of visits
  • Device and browser information

3. How We Use Your Information

We use the collected information for the following purposes:

  • Core Service: Calculate profit, generate reports, and provide AI insights
  • Accounting Sync: Sync financial data with QuickBooks or Xero (only when you enable this feature)
  • Notifications: Send weekly email digests and profit alerts
  • Improvement: Analyze usage patterns to improve our application
  • Support: Respond to your support requests

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Accounting providers: QuickBooks/Xero — only when you explicitly enable sync
  • AI providers: Anonymized and aggregated data for generating profit insights
  • Infrastructure providers: Hosting and database services necessary to operate Clarifi
  • Legal requirements: When required by law, subpoena, or legal process

5. Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
  • Access to production systems is restricted and logged
  • Regular security audits and vulnerability assessments
  • Shopify OAuth tokens are stored securely and never exposed

6. Data Retention

We retain your data for as long as your Clarifi account is active:

  • Free plan: 30 days of historical data
  • Pro plan: Unlimited historical data
  • After uninstall: Data is deleted within 30 days of app uninstallation

7. Your Rights

You have the right to:

  • Access: Request a copy of your data at any time
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your data by uninstalling the app or contacting us
  • Portability: Export your profit data via CSV or PDF
  • Opt-out: Disable email notifications at any time

8. Cookies

Clarifi operates within the Shopify Admin and does not use cookies on external websites. Shopify's own cookie policy applies when you use the Shopify Admin interface.

9. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing your data is:

  • Contractual necessity: Processing required to provide the Clarifi service
  • Legitimate interest: Usage analytics to improve our service
  • Consent: Marketing emails (you can opt out at any time)

10. Children's Privacy

Clarifi is not intended for use by children under 16. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice within the Clarifi app or via email.

12. Contact Us

If you have questions about this Privacy Policy, please contact us: